ELAN's Webinars

The ELAN holds webinars to highlight e-transfer learning from different field contexts and topics. Below are summaries of past webinars and links to recordings. If you are interested in highlighting a program on a future webinar, please contact us.

Panel Discussion: Pathways from Emergency E-transfers to Financial Services

Speakers from CGAP, Mercy Corps, Save the Children, Strategic Impact Advisors, and USAID joined a panel discussion to present case study research on uptake and use of digital financial services following emergency programs that used mobile money to deliver assistance. The session includes presentations on research findings from Bangladesh, Ethiopia and Zimbabwe, as well as comparisons across the research, other country examples from panelists’ experience and a discussion of broader research efforts around customer-centricity.


ELAN Webinar: Mercy Corps' Use of E-vouchers in Uganda 

A USAID Office of Food for Peace-funded program in Uganda switched from paper vouchers to e-vouchers and redemption skyrocketed. Listen to Ronald Rwakigumba and Elisabeth Robertson from Mercy Corps Uganda share how they partnered with Innovate More to provide e-vouchers to more than 30,000 people. This webinar covers: how e-vouchers (and e-money payments from Mercy Corps) enabled more in-depth support to agricultural input dealers; how the team created and adapted USSD menus and Interactive Voice Response (IVR) support; and more.


ELAN Webinar: Save the Children’s Use of Mobile Money in Liberia 

Learn how Save the Children used mobile money for emergency assistance to 5,000 households affected by Ebola in Liberia. Speakers share insights including the importance of the banking sector to mobile money humanitarian programs, consider the role of superagents and address changes in handset ownership and attitudes toward mobile money over the course of the program.

ELAN Webinar: Digital Identity – what does it mean and what consequences for e-transfers?

Learn how MasterCard, Consult Hyperion and ID2020 are thinking about digital identity and its implications for humanitarian programming. They highlight identity management options, consider the roles of governments and NGOs in taking first steps toward setting up a system that helps program participants manage their own digital identity. Download the presentations here or watch the recording below:

ELAN Webinar: Blockchain Technology for E-transfers

In this webinar, panelists from the University of Toronto and OCHA and BigchainDB and the Interplanetary Database Foundation (IPDB) introduce blockchain technology and its potential applications in cash transfer programming. They discuss the potential for blockchain to be used for identity management, to complete cash transfers, and for protected data sharing. The also discuss the importance of addressing data protection and privacy and the state of development for applications of this technology. Watch the recording of the webinar below:


ELAN Webinar: E-vouchers in Yemen

In this ELAN webinar, learn how Save the Children transitioned from paper to e-vouchers at scale using the MasterCard Aid Network in Yemen. The webinar recording includes an overview of the MasterCard Aid system use in the program and insights from Save the Children Program Manager, MEAL Coordinator, and Finance Officer on program set-up, monitoring, and lessons learned. Download the MasterCard and Save the Children presentations or watch the recording below.

ELAN Webinar: The Red Cross Movement's e-transfer system for Latin America

Learn about the Red Cross Movement’s system for emergency electronic transfers in Latin America. In this webinar, Wendy Brightman and Scott DiPretoro highlighted learnings from their process of selecting a provider for remotely loadable cards deployable in nearly 30 countries. The webinar covered topics including:

  • Finding the right kind of “prepaid” partner
  • Banks versus third-party vendors
  • Electronic collection of beneficiary information
  • Overview of the system and pilot
  • Beneficiary communications and monitoring at encashment points

Watch the recording of the webinar below, or download the presentation from the event. The recording includes approximately 40 minutes of presentation and 20 minutes of Q&A.

ELAN Webinar: Scaling up E-Vouchers in North Eastern Nigeria

Learn about Mercy Corps’ e-voucher program using Red Rose’s e-voucher platform in North Eastern Nigeria. Ghilda Chrabieh, Michael Mu’azu and Bartimaeus Luke Bityong highlight topics including:

  • selecting a service provider
  • process of scaling up e-vouchers
  • price monitoring features and managing local units of measurement
  • use of e-transfers in remote management environments and privacy considerations

Watch the recording of the webinar below or download the presentation from the event.  The recording includes approximately 35 minutes of presentation and 20 minutes of Q&A.

ELAN Webinar: Financial Services: What Cash Practitioners Need to Know

What are financial services, why they are critical to consider in emergencies and how they can amplify the impact of cash transfer programs?

This webinar addresses these questions with insights from representatives of the American Red Cross, the Danish Refugee Council, MasterCard Advisors and Mercy Corps. It also introduces the Financial Services primer, available here.

Watch the recording of the Webinar below or download the presentation from the event.

ELAN Webinar: CARE Haiti – Linking e-vouchers and social protection

Learn about CARE’s integrated food security program Kore Lavi from team members Afurika Juvenal, Roseval Supreme, and Laurore Antoine as they explain their experience developing and implementing electronic food vouchers at scale and linking to the national social protection scheme.

The session covers topics including: 

  • Supporting government stewardship and partnering with a mobile network operator, microfinance institutions, and local food vendors
  • Using e-transfersin conjunction with paper vouchers in remote areas
  • Integrated nutrition-sensitive program design, including links with complementary services 
  • Success factors, challenges and lessons learned

Watch the recording of the webinar below or download the presentation from the session. For an overview of the program, you can view this video produced by the Kore Laviteam.  The webinar recording includes approximately 45 minutes of presentation, 15 minutes of question and answer and the above-linked video.

ELAN Virtual Coffee Break: A Catalog for Cash Transfer Tech?

Do you think a catalogue can solve our cash transfer tech problems? Should a catalog be more like a dating site or crowdsourced review page?

Listen to this informal discussion to hear the idea behind creating a catalog of e-transfer technology providers and learn how ELAN members have tackled previous supplier review challenges, as well as some options for categorizing services offered, hosting and sustainability.

Watch a recording the webinar below or download the presentation from the session.

ELAN Webinar: Mobile Money Update

How do humanitarian organizations and digital service providers see the market and potential for mobile money in humanitarian assistance and development programming? This ELAN webinar is all about recent developments related to mobile money, featuring presentations and insights from EcoCash, CaLP and NetHope. The session includes:

  • Insights from NetHope research on mobile money in humanitarian and development programs
  • Key findings from ELAN workshops in West Africa and the Great Lakes (download workshop report in English here and in French here)
  • Q&A with CaLP and EcoCash panelists
  • Information on how you can lead a mobile money discussion (with support from the ELAN) in your country/market

Watch the recording of the webinar below or download the NetHope presentation and ELAN general presentation from the event.