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2013 Philippines Typhoon Haiyan/Yolanda Response

CaLP had closely monitored the situation and humanitarian response activities on the ground and provided technical advice as well as coordination support.

This page aims to share the information of the various actors involved in the Haiyan / Yolanda Typhoon response.

For more information, please contact: Rebecca Vo, CaLP Asia Regional Focal Point based in Bangkok at asia@cashlearning.org   

Situation overview

GSMA: Initial responses and network restoration update of Typhoon Yolanda (Haiyan)

Infoasaid: Media and Telecoms Landscape Guide Summary on Areas Affected

ReliefWeb: Disaster page on Typhoon Haiyan - Nov 2013 

HR.Info: HumanitarianResponse.info page 

Oxfam: Summary EMMA Report Bantayan Island, Northern Cebu, Haiyan Response

Lessons Learnt

In November 2014, Mercy Corps in collaboration with UN OCHA and USAID – Scaling Innovations for Mobile Money (SIMM) program, with funding from Master Card organized the workshop on E-Transfer: One Year Later Workshop Learning Document in the Philippines for select Humanitarian Actors (HAs) and Financial Service Providers (FSPs). The objective of this workshop was to understand the different types of e-transfer models implemented during Typhoon Yolanda, their costs and benefits, user experience stories, potential for future engagement and challenges faced.

For more information, please find:

E-Transfer Workshop Learning Document

Annex A: User Experience Stories

Annex B: Minimum Standards Checklist for E-Transfers

Annex C: Remittance Agency Sample Contract

Annex D: One Year Later Workshop Attendees

To overview processes throughout the country, please visit, USAID – SIMM: FSP geographic mapping in the Philippines, January 2014

To learn more about Electronic Cash Transfer Learning Action Network (ELAN), please visit New Technologies webpage.

 Key Resources

Care International:

Inter-Cluster Coordination Operational Group on Cash:














Contact Information

Rowena Dacsig

Humanitarian Affairs Analyst 

United Nations Office for the Coordination of Humanitarian Affairs (OCHA) – The Philippines   

E-mail: dacsig@un.org

Agnes Palacio

UNOCHA Cash Focal Person and National Disaster Response Advisor

United Nations Office for the Coordination of Humanitarian Affairs (OCHA) - The Philippines 

E-mail: palacio@un.org

Useful Links


Help PH: Pushing Mobile Cash Transfers and Restoring Supply Chain Network

IRIN: How cash can help the Philippines’ typhoon survivors

Center for Global Development: Zap It to Me: The Short-Term Impacts of a Mobile Cash Transfer Program